ok game Terms & Conditions

Section 01

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and ok game ("ok game," "we," "us," or "our") governing your access to and use of the ok game website located at https://ok-game.app, including all games, services, features, content, and functionality offered therein (collectively, the "Platform").

By accessing the ok game Platform, creating an account, making a deposit, or participating in any game or promotion, you acknowledge that you have read these Terms in their entirety, that you understand them, and that you agree to be legally bound by them. If you do not agree to any part of these Terms, you must immediately cease using the ok game Platform.

These Terms apply in addition to any game-specific rules, bonus terms, privacy policy, and responsible gaming policy published on the ok game Platform, all of which are incorporated herein by reference. In the event of any conflict between these Terms and any game-specific rules, these Terms shall prevail unless expressly stated otherwise.

Section 02

Eligibility Requirements

Access to and use of the ok game Platform is strictly subject to the following eligibility requirements. By registering an account, you represent and warrant that you meet all of the following conditions at all times during your use of the Platform:

• Age: You are at least twenty-one (21) years of age. This is the minimum legal age for participation in casino-style gambling activities in the Philippines, as required under applicable Philippine law and PAGCOR regulations. ok game strictly prohibits access by persons under 21 years of age.
• Jurisdiction: You are physically located in a jurisdiction where online gambling is legal and permitted. It is your sole responsibility to ensure that your use of ok game complies with all applicable laws in your jurisdiction.
• Legal Capacity: You have full legal capacity to enter into a binding agreement and are not subject to any legal disability that would prevent you from doing so.
• Single Account: You do not already hold an active ok game account. Each individual is permitted to hold only one (1) account on the ok game Platform. Duplicate accounts are strictly prohibited.
• Not Self-Excluded: You have not voluntarily excluded yourself from gambling activities through ok game's self-exclusion program or any other applicable self-exclusion scheme.
• Not a Restricted Person: You are not an employee, director, officer, contractor, or immediate family member of an employee of ok game or any of its affiliated companies, game providers, or payment processors.

Section 03

Account Registration and Security

To access the full range of ok game services, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address in the Philippines, email address, and a valid mobile number. ok game reserves the right to request additional documentation at any time to verify the information provided.

You are solely responsible for maintaining the confidentiality of your ok game account credentials, including your username and password. You must not share your login details with any other person. ok game will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.

• You must notify ok game immediately at support@ok-game.app if you suspect any unauthorized use of your account or any other breach of security.
• ok game reserves the right to require you to change your password at any time if we believe your account security has been compromised.
• You must not use another player's account under any circumstances.
• Account credentials must not be sold, transferred, or assigned to any third party.
• ok game may, at its sole discretion, refuse to open an account or close an existing account without providing a reason, subject to the return of any legitimate account balance.

Section 04

Deposits and Withdrawals

All financial transactions on the ok game Platform are conducted in Philippine Peso (PHP / ₱). ok game supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, subject to availability and applicable transaction limits at the time of the transaction.

Deposits: Deposits made via GCash and PayMaya are typically credited to your ok game wallet instantly. Bank transfers via BPI, BDO, and Metrobank are generally processed within the same business day, subject to the processing schedules of the respective financial institutions. ok game does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawals: Withdrawal requests are subject to successful completion of KYC verification. Once verified, withdrawals to GCash are typically processed within minutes during operational hours. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving institution. ok game reserves the right to conduct additional security checks before processing any withdrawal, which may result in processing delays.

• Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard at the time of the transaction.
• Funds deposited into your ok game account may only be withdrawn to a payment method registered in your own name. Third-party withdrawals are strictly prohibited.
• ok game reserves the right to withhold withdrawal processing pending the outcome of any ongoing investigation into suspected fraud, bonus abuse, or AML concerns.
• Deposits made in error or via unauthorized payment methods may be reversed and the associated account suspended pending investigation.

Section 05

Bonuses and Promotions

ok game may, from time to time, offer bonuses, free bets, free spins, cashback offers, reload bonuses, and other promotional incentives to eligible players. All bonuses and promotions are subject to specific terms and conditions that will be published alongside each offer. By claiming any bonus or participating in any promotion, you agree to be bound by the applicable bonus terms in addition to these general Terms.

Unless otherwise stated in the specific bonus terms, the following general conditions apply to all ok game bonuses:

• Wagering Requirements: Bonus funds are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering multiplier will be clearly stated in the bonus terms for each offer.
• Eligibility: Bonuses are available to eligible players only. ok game reserves the right to determine eligibility at its sole discretion. Players who have previously abused bonus offers may be excluded from future promotions.
• One Bonus at a Time: Unless explicitly stated otherwise, only one bonus may be active on your account at any given time. Attempting to claim multiple bonuses simultaneously may result in the forfeiture of all associated bonus funds.
• Expiry: All bonuses have an expiry period. Bonus funds and any associated winnings that remain subject to wagering requirements at the time of expiry will be forfeited automatically.
• Game Contributions: Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%, while table games such as baccarat, roulette, and blackjack may contribute at a reduced rate. Specific contribution rates are stated in each bonus's terms.
• Abuse: ok game reserves the right to void bonuses and any associated winnings, and to suspend or close accounts, where bonus abuse, collusion, or exploitation of promotional offers is suspected or confirmed.

Section 06

Game Rules and Fairness

All games available on the ok game Platform — including slots, live baccarat, European roulette, blackjack, bingo, and sports betting markets — are governed by their respective game rules, which are accessible within each game interface. By participating in any game, you confirm that you have read and understood the applicable rules.

ok game uses certified Random Number Generator (RNG) technology for all virtual casino games. RNG systems are independently tested and certified to ensure that all game outcomes are genuinely random, unpredictable, and not subject to manipulation by ok game or any third party. Live casino games are conducted by trained dealers in real time and are subject to the same fairness standards.

• ok game's sportsbook odds are set by our trading team and are subject to change at any time prior to the settlement of a bet. Odds displayed at the time a bet is placed are the odds that will apply to that bet.
• In the event of a technical malfunction during a game session, ok game reserves the right to void the affected round and return the wagered amount to the player's account. No claims for winnings arising from a malfunctioning game will be honored.
• ok game reserves the right to void any bet or game result where there is evidence of software error, data feed failure, or any other technical issue that materially affected the outcome.
• Decisions made by ok game regarding game outcomes, bet settlements, and technical disputes are final and binding, subject to the formal dispute resolution process described in these Terms.

Section 07

Prohibited Conduct

The following conduct is strictly prohibited on the ok game Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of account balance, and referral to relevant law enforcement or regulatory authorities:

• Registering more than one account on the ok game Platform, whether under your own name or using false or third-party identity information.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or any other interaction with ok game.
• Using the Platform while under the age of 21 years, or assisting any person under 21 years of age in accessing the Platform.
• Engaging in any form of collusion, chip dumping, match-fixing, or coordinated play designed to gain an unfair advantage over other players or ok game.
• Using any automated software, bot, script, artificial intelligence tool, or other mechanical or electronic means to interact with the Platform in a manner not intended for human players.
• Exploiting software bugs, errors, or vulnerabilities in the Platform for financial gain. Any such exploitation must be reported to ok game immediately.
• Engaging in money laundering, terrorist financing, or any other financial crime using the ok game Platform.
• Attempting to reverse-engineer, decompile, or otherwise tamper with any part of the ok game Platform, its software, or its security systems.
• Harassing, threatening, or abusing ok game staff, other players, or any third party in connection with the Platform.

Section 08

Account Suspension, Closure, and Termination

ok game reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms or any applicable game-specific rules or bonus terms.
• Failure to complete KYC verification within the required timeframe or submission of fraudulent verification documents.
• Reasonable suspicion of fraudulent activity, money laundering, or any other illegal conduct.
• Receipt of a chargeback or payment dispute from a payment provider in connection with your account.
• Reasonable suspicion of bonus abuse or exploitation of promotional offers.
• A request from a regulatory authority, law enforcement agency, or court of competent jurisdiction.
• Inactivity: accounts that have had no login activity for a period of twelve (12) consecutive months may be classified as dormant. ok game will notify you via your registered email address before any dormancy fees are applied.

Upon account closure, ok game will return any legitimate, unencumbered account balance to you via your registered payment method, subject to the completion of any outstanding verification requirements and the deduction of any applicable fees or forfeited bonus funds. ok game will not return funds that are subject to an active investigation or that are reasonably believed to be proceeds of fraud or other prohibited conduct.

You may also request the voluntary closure of your ok game account at any time by contacting our support team. Voluntary closure requests will be processed within five (5) business days, subject to the settlement of any pending bets or transactions.

Section 09

Responsible Gaming

ok game is committed to promoting responsible gaming and player wellbeing. We recognize that gambling can become harmful for some individuals, and we provide a range of tools and resources to help players maintain control over their gaming activity.

The following responsible gaming tools are available to all ok game players directly from the account dashboard:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your ok game account.
• Loss Limits: Set limits on the maximum amount you are willing to lose within a defined period.
• Session Time Limits: Set a maximum duration for each gaming session, after which you will be automatically logged out.
• Cooling-Off Period: Take a short break from gaming by temporarily suspending your account for a period of your choosing (e.g., 24 hours, 7 days, 30 days).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the ok game Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

ok game strongly encourages any player who believes they may have a gambling problem to make use of these tools and to seek professional support. Gambling should always be treated as a form of entertainment, not as a source of income. Never gamble with money you cannot afford to lose.

Section 10

Intellectual Property

All content on the ok game Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, user interface designs, and the overall look and feel of the Platform, is the exclusive property of ok game or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, and trade secret laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the ok game Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from ok game.
• Modify, adapt, translate, or create derivative works based on any Platform content.
• Use any ok game trademarks, logos, or brand elements in any manner without prior written authorization.
• Scrape, crawl, or systematically extract data from the Platform using automated tools.

Any unauthorized use of ok game's intellectual property may result in account termination and may expose you to civil and criminal liability under applicable Philippine and international law.

Section 11

Limitation of Liability

To the fullest extent permitted by applicable law, ok game, its directors, officers, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising out of or in connection with your use of or inability to use the ok game Platform.

ok game does not warrant that the Platform will be available at all times, free from errors, viruses, or other harmful components, or that any defects will be corrected. The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not permitted, ok game's liability shall be limited to the maximum extent permitted by law. In no event shall ok game's total aggregate liability to you exceed the total amount deposited by you into your ok game account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude ok game's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

Section 12

Privacy and Data Protection

ok game collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at ok-game.app/privacy-policy. By using the ok game Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

ok game is committed to protecting your personal information in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. Your personal data will not be sold to third parties and will only be shared with trusted service providers and regulatory authorities as required by law or as necessary to provide the ok game service.

You have the right to access, correct, and request the deletion of your personal data held by ok game, subject to applicable legal and regulatory retention requirements. To exercise these rights, please contact our Data Protection Officer at support@ok-game.app.

Section 13

Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute between you and ok game arising from or in connection with your use of the Platform, you agree to first attempt to resolve the dispute informally by contacting ok game's customer support team. ok game will make reasonable efforts to resolve any complaint or dispute within fifteen (15) business days of receipt.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines. Nothing in this clause shall prevent ok game from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

ok game's operations are conducted within the regulatory framework overseen by the Philippine Amusement and Gaming Corporation (PAGCOR). Players who believe their complaint has not been adequately addressed by ok game may escalate their concern to PAGCOR through the appropriate regulatory channels.

Section 14

Amendments to These Terms

ok game reserves the right to amend, update, or replace these Terms at any time. When material changes are made, ok game will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the Platform. The date of the most recent revision will always be indicated at the top of this page.

Your continued use of the ok game Platform following the publication of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Platform and may request the closure of your account in accordance with Section 8 of these Terms.

ok game recommends that you review these Terms periodically to stay informed of any updates. It is your responsibility to check for changes. ok game will not be liable for any failure on your part to review updated Terms.

Section 15

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the ok game Platform, please do not hesitate to contact our support team. We are available 24 hours a day, 7 days a week, 365 days a year.

• Live Chat: Available directly within the ok game Platform — the fastest way to reach us.
• Email: support@ok-game.app — for formal complaints, KYC queries, and account matters.
• Registered Address: ok game, Philippines

For responsible gaming support and self-exclusion requests, please contact our dedicated responsible gaming team via live chat or email, clearly stating the nature of your request. All responsible gaming requests are treated with the highest priority and full confidentiality.